After Hours Emergency Maintenance Procedure

 

1. This list is “ONLY” for after-hours Emergency Maintenance.

 

2. Please refer to the Standard Residential Tenancy Terms (items 59, 60, 61 & 62) to see what constitutes an emergency maintenance item. Common sense should be used. If the issue can wait until the next working day please keep this in mind.

 

3. Always contact Badenoch Real Estate to advise of the emergency maintenance item and whom you have engaged to attend. Simply call 6264-0900 and leave a message on the answering machine advising the issue and who you have engaged to attend.

 

4. The tradespersons concerned are aware of what constitutes an emergency repair and will respond accordingly.

 

5. Should the tradesperson listed below be unavailable please refer to the Yellow Pages.

 

6. Should you call a tradesperson and the repair is not deemed to be an emergency, the lessor may not meet the cost of the repair. Please be advised that cooling is NOT deemed to be an emergency maintenance item.

 

7. This list is subject to change – current as at 10/01/2019. (Please note: All previous lists are obsolete).

 

MAINTENANCE ITEM	TRADESPERSON	CONTACT No.
Plumbing	Black Mountain Plumbing Drips and Drains	0433 048 780 0418 480 324
Electrical	Steve Miller Electrical Spectrim Solar Electrical	0406 369 415 0418 618 463
General Repairs	Dayn Jackson Steve Miller Handyman	0401 904 347 0406 369 415
Glass Breakage	Discount Glass	6253 1099
Roof Repairs	Flash Roofing	0401 408 091
Heating gas or electric (ducted or split systems only)	Hocking Gas Services L J Air	0420 860 097 0422 169 741
Locksmith	Night & Day ASI	6290 1938 6251 1233
Appliances Gas and Electric (incl. wall heaters)	ABC Appliance Services	0411 129 655
Carpet Drying/cleaning	Carpet Dr	1300 888 927
No supply of gas or electricity to the property	ACTEWAGL	131 909
No supply of water to the property	ICON Water	131 093
Major Emergencies/Storm Damage	SES	132 500