What our clients say
Badenoch Real Estate have managed several rental properties for us over the years and when it came time to sell one of our properties, we had no concerns with asking Badenoch to manage the sale. Symon and Natalie were a pleasure to deal with. Their communication and advice was excellent and kept us informed and relaxed throughout the sale. Symon’s local knowledge and professionalism was key to achieving a result in a tough market. Symon and Natalie are passionate and hardworking agents that we simply cannot fault. David & Susan
Dear Symon and Natalie, We would like to take the opportunity to thank you for your quality services in regard to selling our two properties in Melba. Thank you Symon for your unstinting interest and professional but refreshing approach in the marketing of our properties. Symon, you are not only a very good real estate agent, you are also a very nice person. A very good real estate agent by definition involves knowing the market, being honest, trustworthy, and a good communicator. You have all of the above qualities and more - you are sincere and you have sound understanding of social and economic factors that specifically influence the local market. We were kept informed every step of the way and always felt you had our interests at heart. Throughout our dealing with you, you have endeavoured to negotiate the best outcome for us and have always respected our wishes. In our opinion words come cheap but you have backed up your sales ability with action and that's what counts in today's age. Both you and Natalie were efficient, helpful and a pleasure to deal with. We wish you and your team well and many successful sales in the future. If we were in the market again, we would not hesitate to seek your guidance and would have no hesitation in recommending you as our real Estate agent of choice to those who are looking for a quality service that satisfies all parties. Yours truly,
Aleksandra and Jacek
Hello Symon, It is with great pleasure that I write to you to commend your staff member, Natalie Kokic Schmidt. As you are probably aware, Natalie acted on behalf of my daughter in the pursuit of selling her unit at the above address. This was a difficult sale in many ways, including the fact that my daughter was out of the country and not always contactable during the whole procedure. Natalie's performance throughout this difficult ordeal was excellent. Buying and selling of properties is often an emotional time for many people and the inattention of an agent, the first line of contact, can and often does cause frustration and stress. I would like to say that Natalie handled this matter with an unusual combination of professionalism and personal care. She tackled every one of the many problems that arose promptly, with eagerness, common sense and a comforting sense of humour. There were many times that Natalie went far beyond what I would expect from an agent. She presented on every occasion as a polite, professional and sweet young lady, and I thank her sincerely for her involvement. If there are real estate awards of any kind, I would be delighted to support Natalie's nomination in any way that I can. At the very least, I would suggest that you hang on to this young lady and offer all encouragement for her to continue in your industry.
Firstly, thank you so much for the lovely hamper that was delivered. My mother and are very grateful and will enjoy the 'goodies' in it. That was very nice of you both and your team. I want to add that you have both been fantastic, as always, regarding my mother's home. It is a pleasure to work with you both, although I must say, you do nearly all the 'work', Ken and I only had to get the house ready for it to happen. I know you both worked very hard to make it happen, but that is exactly what you do, 'make it happen'. Please believe me when I say that I always recommend that people contact you when they talk of selling/renting. I only wish they all came to you! Thank you so much for everything. Jan
To Heather, Symon and the team at Badenoch Real Estate Thank you very much for your professional and efficient service over the years – first in managing the tenancy of our apartment, and more recently the sale of this property. We were impressed by the excellent service in screening prospective tenants. The quality of the selected tenants meant we had no trouble at all during the various tenancies, and the regular inspections ensured the apartment was in good condition when it came time to sell. In selling the apartment, Symon provided an honest appraisal and kept us informed at all times. He regularly discussed with us the state of the property market and we were able to work together to achieve a reasonably quick sale at an acceptable price. We would have no hesitation in recommending Badenoch Real Estate to any prospective landlord or seller.
Denis and Merilyn
Dear Symon and Natalie I would like to take this opportunity to thank you both sincerely for the service you provided during the sale of my property at Monash. I always found your advice to be thoughtful and helpful and this relieved a lot of the anxiety associated with such an important transaction. On many occasions, you went above and beyond to ensure everything went smoothly with the sale and I always found you responded promptly and completely to my many requests and enquiries. I particularly appreciated the patience you demonstrated in carefully explaining to me the various steps along the way and keeping me informed about what was to come. After previous bad experiences I've had with other real estate agencies, dealing with you was a real pleasure. I would have no hesitation in recommending Badenoch Real Estate to others and I wish you all the best for the future. Yours sincerely Rajan
Dear Natalie, Thank you once again for your work. It has been a pleasure working with you and thank you for your help and clear communication through the whole process. It is interesting, because I write in Law on some of the less pleasant examples of real estate agents/cowboys. Your work, though, has been exemplary. Much appreciated, Best wishes, David
To the Prospective Badenoch Client, I have had a relationship with Badenoch's for over 15 years, either as a renter, a property owner and recently, a property seller. My dealings with the team (in particular Heather, Symon, Natalie & Jayne) from day one have been nothing but productive, whether it be a request to them and their immediate response to the situation or how well they managed my property and eventual sale of that property. I sold my townhouse in Melba the 1st showing, which in the current real estate climate was simply amazing. Add to this fact that our townhome sold for $8k above asking price !!! Both Symon and Natalie were very informative on what, we as sellers, would sell our home. My advice to the prospective seller is to listen to what they tell you you should do, and follow the advice exactly to maximise your chances of selling. I can't recommend them enough for all your property needs.
Hi Symon, Natalie and Lucia, I wanted to in turn thank you all so much for your help in selling our property. As this was the first time ever selling a property, we had no idea what we were in for, or basically where to start. Symon, you were so helpful in giving us options to think about and even suggesting renting our house if we ended up with no buyers before Christmas. This gave us peace of mind that at least we would have some sort of income coming in before it sold. The way you have kept us up to date with everything that has been going on, especially because we haven't been in Canberra, has been fantastic. At the best of times I am a bit of a stress head (haha) so you guys really took all the stress away because you pre-empted any issues before they arose, and dealt with them quickly and professionally when they did. Again, thank you for making this process so easy for us, and being so approachable and contactable. Kind regards, Emma and Clint
Natalie completed a purchase for me in Holt this week & I would like to say that I have dealt with many real estate sales agents recently while trying to find the perfect property in a market that moves very quickly. My first contact with Natalie was her informing me the property was under offer & I was upset but she took my details incase the sale fell through which is what happened & Natalie contact me the next day to say it was on the market again & we arranged a viewing that morning. Natalie has been a standout amongst all the agents I have dealt with recently. She is not only just a lovely person to deal with but at all times has been professional & always kept me up to date with progress & always returned my calls promptly. When I sell other properties I own (which will happen in coming years) I would not hesitate to go with you guys for your professionalism, efficiency & everything I would want when selling my own properties. Natalie is an asset to your company & certainly a stand out amongst some very average agents. Thanks also for the box of goodies. Really enjoyable yummy gift. Thanks again for all you have done for me & my family Natalie. Its has been really appreciated. Larnie