Management Appraisal


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What our clients say

Dear Symon, Heather and the whole team at Badenoch,  Just a quick email to thank you for the lovely gift basket received yesterday. Also a huge thanks for the wonderful job you have done managing and selling my property.  Your professionalism and responsive assistance made the whole process a stress-free success!  Kindest regards,
Naomi

To Whom it May Concern We enjoyed several years of good service from Badenoch Real Estate as property managers. We have always found that they take extra care in looking after their customers, be they landlords or tenants. The latter is especially important, because a satisfied tenant is a good tenant and that is what a landlord wants and needs. The quality of their staff is invariably high and Heather provides professional leadership to a great team, it seems to us. In addition, this year Badenoch handled a property sale for us. Again, the quality of the service they provided us, though Symon and Mickayla, was very high, and the sale process was both smooth and very satisfactory for us. We would definitely use Badenoch again for further property sales and are happy to continue our relationship with them as property managers. Regards
Patrick and Victoria

Dear Symon and Heather, We would like to take this opportunity to thank you both for the excellent professional service you provided, both in managing the rental and sale for our Evatt property.  From our first meeting with you Symon, at the original purchase of the home to its sale last month you conducted yourself in a very honest and open way. This has not always been the case with previous experiences we have have had with real estate agents.  It was very refreshing to deal with someone with professional ethics, who we believed had our interest at heart. At no time, did you put any pressure on us, and always kept us fully informed on a regular basis of the current situation. Your negotiation skills and follow up with potential purchases achieved a good result for all parties. From our first meeting with you Heather, when we discussed the future rental management of our property, we were in no doubt of the extensive experience and skills you had to manage the rental of our property. It was clear you took a personal interest in all your rental properties. These first impressions were proven correct, from the thorough vetting of references of potential renters, to the day-to-day management of the property. Again as with Symon, your professionalism, made us confident that you were looking after your clients interests. This thorough management, gave us as property owners, peace of mind. A credit also to you both, are your courteous and proactive staff that we dealt with on maintenance or office issues. Please use our comments if you wish, in references for your agency. Thank you again
Bob and Catherine