Management Appraisal


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What our clients say

We settled on the sale of our two-storey Harrison townhouse in April 2014, so the dust has truly settled since then and we can review our working relationship with Badenoch Real Estate in the cold light of day. Firstly, we went to Badenoch three or four years ago to ask them to manage the property. We were initially a bit hesitant because they charged more than some other property managers, but a work colleague told us the difference was worth it. So it proved to be. I recall to this day the first meeting onsite with Heather Badenoch, who said she expected properties to be managed to the same standard as her own. And that’s how it turned out. Whenever we checked the home, it was in first-class order. The management team (we dealt with an always courteous Chloe Riles) was responsive and delivered what we needed – updates on maintenance items, ensuring approvals were received before proceeding with jobs, as well as the all-important end-of-year financial reports and advice. When we came to selling the property, we again had some trepidation about selling through the same agency as managed the property. However, we need not have worried. Symon Badenoch gave us accurate and professional marketing advice and we emerged from the experience with a very satisfactory, stress-free outcome. Importantly, even after the property was sold and commissions paid, Symon was happy to follow through on an erroneous electricity bill we received. Overall, our relationship with Badenoch was always professional, courteous and satisfying and we would have no hesitation in highly recommending Badenoch Real Estate for home management and sale.
Janet & John - Perth

Hi Heather I wish to thank you and your team for outstanding management of my property over 3 1/2 years. You came highly recommended, giving you the job for this very important task was one of the best decisions I have made in recent years. I have now moved into the property myself and find myself frequently being grateful for the condition in which it was handed over to me. The way in which you have streamlined your business is working well from the point of being a Landlord and even after our agreement was ended your staff have handled a couple of requests from me very obligingly. Cheers

Hi Heather As we are about to part ways (until we are in the market again), we'd like to pass on our thanks to both your rental and sales teams for the service they have provided us over the last (almost) six years. As you are aware, initially we rented our townhouse out with Badenoch's as your company had been recommended to me by work colleagues. At that time I was proceeding on a three-year overseas posting. The regular updates and communications I received whilst overseas were very timely and informative and left us in no doubt that our property was being very well managed.  Since returning to Australia and again renting the property out after a brief period of re-occupation, we could not have been happier with the management provided by Philippa and the rental team. Additionally, the selection of tenants was impeccable as, on return of the property to us in preparation for its sale, it looked as though we had never left it. After initial discussions with Symon and Natalie about selling, we had no hesitation in putting the property in their hands and what a great decision that was. We had five offers at the first open house which resulted in us achieving a higher price than expected. So in conclusion, thanks to all at Badenoch Real Estate for your fine efforts and we shall not hesitate to call on your services again should we need them in the future. Regards Pete & Idah