Management Appraisal


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Property Management

ARE YOU LOOKING FOR A PROPERTY MANAGER?

From Heather Badenoch – Director

One important aspect I have learnt in my 30 years of managing investment properties is to continually evolve with the property market and our client’s expectations. To do this, we have surrounded ourselves with a fantastic team and have built a structure that allows each section to focus on what they do best.

We are proud that over 90% of our clientele come by referral. With less than 0.05% of unsatisfied clients lost in over 10 years, you know that you will be in safe hands!

DEPARTMENT MANAGER

Lisa Chivers has been a part of the Badenoch Team since 2003 and works closely with me  to run the property management department.  She makes sure your investment is managed to  the highest standard.

PROPERTY MANAGERS

Our Property Managers are just that! They make sure your property is well managed. We provide our Lessors with regular feedback and communication, keeping you fully up to date with your property.

LEASING TEAM

The leasing team is overseen by Jayne Spice who has been with me since Badenoch Real Estate was established in 1997. Jayne and her team work hard to ensure we select the best possible tenant for your property  while minimising the vacancy. The longer a property is vacant, the more money property investors lose!

ACCOUNTS DEPARTMENT

Our full time accounts section makes sure your accounts and funds are handled efficiently with no delays.

It’s my great team and my personal day to day involvement in our Property Management Department that means I can confidently offer you a premium property management service.

Wealth Creation

Increasing rent is not the only way to increase cash flow. We offer one-on-one appointments to discuss options that maximise your investment. Whether it is a single property or an expanding portfolio, we have the experience and knowledge in property investing to guide you. Let us show you how!

We know our numbers and we are happy to share them with you. Statistics in modern property management are essential to keep our fingers on the pulse of the rental market.

We manage properties in over 80 suburbs across Canberra, allowing us to keep you updated on the market in all areas!

What Our Clients Say

Dear Heather, Symon and Team  This is a belated THANK YOU for the enormous help you have given me over the past two years. From the first time of meeting with Heather at the Phillip apartment (due to the complete disaster through xxxxxx Real Estate) it was evident that here was a highly ethical and professional business entity in whom I could find complete trust. The effort in finding new tenants as well as cleaning, repair and maintenance in such a very short time was amazing. The tenants found were of such a high calibre it was disappointing to then leave to place Phillip on the market to enable my move to Sydney for work reasons. Then to sell Phillip, take on my residential property in Richardson for a short term rental as well as place it on the market continued to show the high degree of professionalism that makes up the team at Badenoch Real estate. Whilst I was going through the stress of end year accounts, training a new person and moving to Sydney to rent and then purchase within the space of 12 months I never once had to worry or travel back to Canberra to check on my properties as it was clearly evident from the ongoing communications that everything was well in hand. Many, many thanks again to each and everyone of you - and I will have no hesitation in recommending Badenoch Real Estate to anyone contemplating either renting or buying in Canberra. Yours sincerely
Margaret

Dear Heather and Symon First thank you very much completion of the sale on my apartment in Lyneham. The whole experience was so relaxed and professional from start to finish. As you know this transaction now draws to a close ten years of doing business with Badenoch Real Estate - initially to manage my investment property and most recently as the selling agents. I still remember the first meeting that I had with Heather all those years ago. The daunting process of deciding to rent out what had been my home up until that time, was made easier by the time and patience that you took to answer all my questions. Since then I have dealt with many of your staff and without a doubt the experience has always been outstanding. In particular Lisa, Jayne and Courtney have been awesome to deal with. Moving away from Canberra has required me to have a high degree of trust in you and your team to ensure that my investment was secure. At every step of the journey over the past decade I have felt that the team at Badenoch was looking after me. I have investment properties in other states and I can assure you that the Badenoch approach is rare in the real estate sector. Thanks once again for all your help and advice over the years. Kind regards Jonathon 

Hi Heather and Symon Just wanted to say a heartfelt thank you so very much for all of your work and dedication to our investments over the years.  Most especially though, really appreciate all of the work you put into the sale of our Queanbeyan property for very little return considering the hours involved.  Thank you also to Natalie for your part in this sale too. As much as we are relieved to no longer have the amount of debt we had, I am quite sad that we won’t be working with you in the foreseeable future.  This will be the first time since I was 20 (that’s 20 years for you guys playing at home!) that I haven’t had a rental property!  Very strange indeed….. I have no doubt that we will expand our portfolio again one day and if we decide to reinvest in Canberra then Badenoch will be our first port of call for sure! Thank you once again and wishing you all the very best for continued success in your business.  Regards Jo and Mick